Frequently Asked Questions
How much does it cost?
$35 per person
How many people can play?
Group sizes are limited to between 2 and 5 people. Sizes of 3 or 4 usually result in the most enjoyable experience. Anything above 5 becomes too crowded and not as enjoyable due to the nature of the puzzle design.
What is the age limit?
You must be 16 or over to play Realmz Escape Game, under 16 must attend with an adult.
Due to the nature of the game design and atmosphere of the rooms it’s not recommended for children under 7.
Can I cancel a booking?
You cannot cancel a booking, you can however reschedule a booking with at least 48hrs notice. Just follow the link on the confirmation email you receive when making the booking.
Can I bring extra people on the day?
You may bring additional people on the day who have not been paid for as long as your group size is not more than 5. Just be sure you arrive 10 to 15 minutes early to make the extra payments.
What time do I need to arrive?
Please arrive 10 minutes before your scheduled booking to allow time to prepare. Arriving late means this might cut into your designated game time and reduce the overall experience for yourself.
How long does the experience last?
For the game itself you have a 45 minute time limit to solve the puzzles and escape the room.
Allow for at least 60 minutes for your entire time at Realmz.
What shoes can I wear?
For safety reasons, NO high heel shoes or bare feet are permitted in the game rooms.
Please wear comfortable closed shoes or sensible footwear.
Do you do Birthday Specials?
For a super Happy Birthday you can play for free on your special day when you book with at least 3 other paid guests.
When booking for a birthday, simply book for one less person. Your Birthday must be within 7 days of your play and only 1 birthday can be claimed per booking. Please ensure you bring along ID to present on the day. Not valid with any other offer.